What our clients say about us…
Kevin & Lisa made our purchase experience amazing! They carefully and respectfully walked us through the search, purchase, and delivery of our big beautiful new “Oscar” International Trash Truck! They made us feel respected and treasured as a customer. Very down to earth people (personable and professional)! Pleasure to do business with! They have made Elliott Equipment Company our go to business!
Tyler & Shannon Artym – Jasper County Sanitation, Carthage, Missouri
I recently purchased a 2022 Freightliner with a 11 yard New Way Viper. I had a small issue this week with the kick-bar and Shawn Harrison did an outstanding job relaying what I needed to do to fix the problem…problem fixed in 3 minutes! My sales representative was Corey Schultz. Nothing but professional and always responding very quickly to my texts about any questions I might have. Just wanted to mention these two people as they were very helpful! Thanks again!
Craig Kroger – Harlan Hauling Service, Harlan, Iowa
This truck is exactly what we needed! The customer service from Sonya was beyond helpful from start to finish.. and after! She truly is just a phone call away! I can message her with any questions and she delivers through with her promises. The truck is smooth and every bit of what we wanted. I’d recommend Sonya and Elliot Equipment to anyone looking to add to their fleet. Also- that sucker worked in single digit temps with frozen logs on the ground. That machine is amazing.
Amy Nakai, Owner & Certified Arborist – Rooted Tree Specialists
As a long term customer of Elliott Equipment, I noticed a change in customer service over the past two years, “It has been FANTASTIC” to say the least. I have acquired two new trucks from your company during this period, and your services do not stop after the sale. I am 120 miles away, and when I am needing help solving a problem with a truck, they are right there to either “walk me thru it to fix the problem” or send me the much needed part the next day. Sonya, at Elliott Equipment, understands downtime is critical in this industry. One good example was when my new cart tipper was acting up, Sonya sent a crew down to my shop, the very next day, to replace it which took maybe 10 minutes at the most.
John Dopheide – John’s Disposal, Inc.
We have always been happy with the service that Elliott Equipment has given. Everyone has always been nice and ready to help!
Larry Burton – Burton Enterprises
The City of Junction City enjoys doing business with Elliott Equipment Company because they are a very reliable company that stands behind their products. They even go out of their way in assisting to help solve our problems whether it is with equipment or parts issues.
They have a great service department when it comes to getting the parts needed to make repairs on the equipment or walking through the issue with the equipment to know what part is needed.
When calling for assistance, Elliott’s will callback in a timely matter to take care of whatever the issue we may have, whether it is a warranty problem, parts problem, or quotes for equipment or parts. Elliott’s takes care of the situation which makes us feel like a valued customer.
Ray – Junction City, KS Director Public Works, CPWP-M
“Our relationship with Elliott Equipment started in 2005 when my wife and I purchased our first garbage truck. Fast forward 15 years and we have now purchased 10 brand new New Way rear-loader garbage trucks from Elliott Equipment and we couldn’t be more satisfied. Our equipment is route ready when they say it will be and if at anytime we need service, they’re just a phone call away. Ozark Refuse will continue to work with Elliott Equipment long into the future.”
Adam Wilson – Ozark Refuse, Inc.
“Just wanted to say THANK YOU to Elliott Equipment for working so hard and going out of their way to help us get back to picking up trash. We have been sure to keep the Mayor and City Council up to date on how much you helped us out. It was a very frustrating time for the citizens and staff of Alma and you two did a great job of making sure we got our truck back and working correctly. It was also a great help to be able to use your older truck and do what we could. We were more than impressed on how you helped us. We realize many extra long extra hours had to be worked to make this happen. Just cannot say how much it is appreciated.”
Doug Wilson – City of Alma, Nebraska
“On December 10th around 10:00 pm, I received a call from a local contractor asking if the City of Clinton could help out with a sewer problem in a neighboring community. They explained that the community had a sewer back up and the contractor was unable to clear it with their combo truck. I called the Public Works Director of the community to offer our assistance. He explained to me that this line had been plugged since 4:30 pm and subzero temperatures that day were not helping. They made several attempts with a jet trailer, but eventually blew a hose. After the hose blew, they called a local contractor that does industrial level cleaning to help out. This contractor was also unable to clear the line, so they finally called me asking for help. I sent our guy out to help. He took the new Harben Jetter truck we just purchased from Elliott Equipment Company and he had the line cleared within 45 minutes! The operator said it only took two passes to clear the line.
Some of the issues that the other town had was due to the Extreme temperatures that day. The big advantage we had is with having the 4000 PSI Harben and its ability to work through the plugged line before experiencing issues with cold weather!”
SBob Milroy – City of Clinton, Iowa
“Temps Disposal was founded in 1952. With 65 years of experience and 3 generations we now service. In this business, we need all of our equipment to be dependable and safe every single day. We can rely on Elliott Equipment to have the service expertise and parts on hand to keep our trucks us up and running year round. This is the reason we have been working Elliott Equipment for almost 25 years.”
Shelby – Temps Disposal
“Just wanted to take this time to say how pleased we are with the service and quality of the products we have purchased from Elliott Equipment Company. Elliott has taken very good care of us and is always there if we need anything. Your company makes sure to follow up on any issues we may be having and works hard to get them resolved promptly. Recently I came up with the idea to build a flusher truck with a portable camera unit, and your company worked with the manufacturer and myself to design and build the truck. After working out some design issues and making some changes to the first truck, we ordered four more trucks! Elliott is currently working hand and hand with me and the manufacturer to make sure that they are the best and most operator-friendly trucks, not only for us, but others that may want to purchase that same kind of set up.”
Fredric Scott Hall – City of Springfield
“If you are looking for a company to do business with and build a relationship with, then look no further than Elliott Equipment Company. I cannot say enough about how the shop in Grimes has stood with us these past two months. From the guys out in the shop, Shawn, Barry and Mike, who have always taken time to discuss our problems and help us rectify them. To my salesman, Corey, who has sometimes received several calls a day from me – and always taken the time to answer questions, explain what’s going on or just listen to my concerns. All the way to the top, to Mr. Gene Elliott. It’s difficult in today’s world to find a business owner that will stand behind the customer and not only say ‘we should take care of our customers’, but actually take action and do it. We recently have had some trouble with a truck we purchased from Elliott Equipment. They not only stood behind the product they sold, but took excellent care of us every step of the way and kept us up to date with progress reports. I cannot thank them enough for being a standup company. They definitely have a customer for life! Thank you again!!!”
Eric Morris – Jensen Sanitation, LLC
“We have worked with Elliott Equipment for 30 years. Elliott Equipment has people that are knowledgeable in the waste industry that are responsive and caring even after the sale. Elliott offers a variety of different products and has a large inventory of parts that minimize down time. We will continue to use Elliott Equipment for our equipment needs for another 30 years.”
Aaron Vander Meiden – Midwest Sanitation
“We have worked with Elliott Equipment for many years and generally purchase one or two new refuse trucks annually from Elliott. The crew from Elliott Equipment is extremely knowledgeable and listens to the customer’s needs. The responsive and sincere customer service is greatly appreciated.”
Steve Hart – Kearney, Nebraska
“I was very impressed with the help I received on 10/5/2016. Shawn and Mike were very helpful when it came to finding and solving the problem on our RST equipment. They show what customer service is, and know how important that is. I hope Elliott equipment knows how lucky they are to have them as employees. They are few and far to find, and hope they get the recognition they deserve.”
Joe Ernst – City of Des Moines